INTRODUCTION

This Privacy Policy has been compiled to better serve those who are concerned with how their Personal Data is being used on Evercare Hospital Lekki Limited (“Evercare”).

The terms of this Privacy Policy describe how Evercare collects, records, holds, stores, uses, discloses, transfers and processes data classified as personal information. “Personal Data” means any information Evercare collects from users http://www.evercare.ng/ (the Website) relating to an identified or identifiable natural person; it can be anything from a name, address, a photo, an email address, bank details, medical information, posts on social networking websites, and other unique identifiers.

You do not have to create an account to use our service features, such as searching nd locating hospitals and diagnostic centres. We, however, believe you should always know what data we collect from you and how we use it. Please read this Privacy Policy carefully to understand of how we collect, use, protect or otherwise handle your Personal Data derived in the course of your using the Website.

Please note that this Privacy Policy applies to the Evercare main web pages (i.e. those in http://www.evercare.ng/). If you follow a link to any other website, please check to confirm their policies before you submit any personal information to those websites.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR WEBSITE?

The Website can be visited without revealing any personal information. However, when registering your details on the Website to enable us better assist you as appropriate, you may be asked to enter personal contact information and/or your company contact information such as your name, email address, mailing address, phone number, or other details to help you with your experience. Where required Evercare will use this information to reply to your inquiries, to provide you with requested services, and to contact you regarding new services.

By accessing the services of Evercare and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this Privacy Policy. Your consent can be withdrawn at any time by sending a request to that effect to the contact information supplied below. If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to Evercare.

We may also collect information about your computer system, including where available your IP address, for system administration and to report aggregate information to our webmasters. This is statistical data about our users' browsing actions and patterns which does not identify any individual and allows us to ensure that content from our site is presented in the most effective manner for you and for your computer.

HOW DO WE USE THE INFORMATION WE COLLECT?

Personal information provided to Evercare by you will only be used for the purposes stated when the information is requested. Personal information will not be shared with third parties, or provided to direct marketing companies or other such organisations without your permission.

In reviewing enquiries and applications, Evercare may need to disclose patients’personal data to the Evercare internal teams, consultants, and/or others (as it deems reasonably necessary).

Evercare may contact enquirers by e-mail, with updates on resources including the availability of new datasets, and any additions to its integrated healthcare network. From time to time, Evercare may seek views from patients concerning its portfolio. Responses to such enquiries will be voluntary and any feedback used solely for evaluation purposes. In addition, demographical and statistical information about user behaviour may be collected and used to analyse the popularity and effectiveness of certain services and service providers. Any disclosure of this information will be in aggregate form and will not identify individual users.

HOW DO WE PROTECT YOUR INFORMATION?

Our Website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Information which you provide to us will ordinarily be stored on our secure servers. By submitting personal information, you agree to this transfer, storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

SHARING/THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your Personal Data unless we provide users with advance notice. This does not include Website hosting partners and other parties who assist us in operating our Website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our rights or the rights of patients.

GUIDING PRINCIPLES

The collection and processing of your Personal Data shall be in accordance with the legitimate and lawful purpose consented to and shall only be stored for the period, which is reasonably required, provided also that your Personal Data shall be adequately secured against foreseeable hazards within our contemplation.

REMEDIES

In the event of any violation of this Privacy Policy by Evercare, the user shall be entitled to demand the return of all Personal Data collected and to demand the end of use of any such Personal Data. This remedy shall be available from the time of breach of this Privacy Policy, provided the user has already sent a complaint which was not attended to.

YOUR RIGHTS

Data Retention and Erasure.

We generally retain your personal information for as long as is necessary for the purpose of giving you better service. To this end, we are committed to maintaining the confidentiality of the personal information.

By accessing this Website and any of its pages you are agreeing to the terms set out above. You may also request to have all your personal information deleted entirely. Please note that if you request the erasure of your personal information. We may retain and use your personal information to the extent necessary to comply with our legal obligations, including but not limited to tax, legal reporting and auditing obligations.

CHANGES TO THIS PRIVACY POLICY

Evercare reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Evercare website. We will also provide users whose details we have cropped with notice of the modification by email as soon as they become effective.

CONTACT US

If you have any questions or complaints about this Privacy Policy or Evercare’s information handling practices, you may contact us via mail at: info@evercare.ng